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Billing Adjustment Request Form

  1. League City Logo

  2. Billing adjustments due to a customer leak are granted upon customer’s written request. Each request is reviewed to verify the following criteria have been met:

    • Customer’s name, service address, contact information and account number (if possible)
    • Plumber’s detailed receipt including services performed and parts to reflect the problem has been repaired
    • Customer leak must have occurred within (3) months of the written request
    • Customer must have six (6) months of previous continuous service in good standing
    • Only one customer leak adjustment per calendar year
    • Only the water cost will be adjusted for toilet leaks
    • Only two months will be adjusted
    • Water usage has doubled in comparison to the previous six months

  3. Results of this billing request will be emailed to the listed email above.

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